Support
Common Inquiries
Everything you need to know about our certified refurbished devices and premium services.
What condition grades do you offer?
We offer Pristine (Like New), Excellent, Good, and Fair condition grades. Each device is inspected against a 72-point checklist.
Do you offer warranty?
Yes, every device comes with a 12-month warranty covering hardware defects.
How long does shipping take?
Free standard UK shipping takes 2-3 business days. Express delivery is available at checkout.
What is your returns policy?
We offer a 30-day hassle-free returns policy. If you're not satisfied, send it back for a full refund.
Still have questions?
Our technical support team is ready to assist you with any questions regarding our devices or warranty. Send a message below or email directly.